2. Privacy Policy

Last updated: 01.November.2026

1. Data Controller

Name: HomeAngelTenerife run by Juraj Michna
Email: info@homeangeltenerife.com
Phone: +4915167675238

2. General Information

The protection of your personal data is important to us. This Privacy Policy explains how personal data is collected, used, and protected when you visit homeangeltenerife.com or contact us.

Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD).

3. Personal Data We Collect

  • First and last name
  • Email address
  • Phone number
  • Address (if provided, e.g. for a home-visit quote)
  • Message content
  • Photos/videos submitted for service estimates
  • Technical data (IP address, browser type, access time)

4. How We Collect Your Data

Your data is collected when you:

  • Use the contact/estimate request form on this website
  • Contact us by email, phone, or WhatsApp
  • Browse the website (via cookies and analytics tools)

5. Purpose and Legal Basis of Processing

  • Responding to enquiries and providing quotations (Art. 6(1)(b) GDPR)
  • Website functionality and security (Art. 6(1)(f) GDPR)
  • Website analytics (Art. 6(1)(a) GDPR – consent)
  • Compliance with legal obligations, e.g. invoicing (Art. 6(1)(c) GDPR)

6. Cookies and Analytics

This website uses cookies to ensure functionality, analyze traffic, and improve user experience. Non-essential cookies are activated only after consent via the cookie banner. See our Cookie Policy for details.

7. Third-Party Services

This website may use:

  • Analytics tools (e.g. Google Analytics)
  • Embedded maps or videos (e.g. Google Maps, YouTube)
  • Messaging services (e.g. WhatsApp)

Where these providers process data outside the EU/UK, appropriate safeguards (such as Standard Contractual Clauses) apply.

8. Hosting and Email

Website and email services are hosted by www.Hostinger.com

9. Data Retention

Personal data is stored only as long as necessary to fulfil its purpose or comply with legal obligations. Enquiry data is generally deleted once communication has ended, unless statutory retention periods apply (e.g. invoicing records under Spanish tax law).

10. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict, port, and object to the processing of your data, and to withdraw consent at any time. Requests can be sent to info@homeangeltenerife.com

11. Right to Lodge a Complaint

You may lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent authority in your country of residence.

12. Data Security

Appropriate technical and organizational measures are in place to protect personal data against unauthorized access, loss, or misuse.

13. Changes to This Privacy Policy

This policy may be updated to reflect legal or technical changes. The current version is always available on this website.